ACCESSIBILITY AT [VENUE NAME]

[Street Address], [Suburb] NSW  |  Last reviewed [Month Year]

At [Venue Name], everyone is welcome. We offer [e.g. step-free entry, an accessible toilet, and a hearing loop]. Call us on [02 XXXX XXXX] and we will try to assist where we can.

What we offer at a glance:
Wheelchair access  |  Accessible parking  |  Accessible toilet  |  Hearing loop  |  Assistance dogs welcome  |  Dietary options

PARKING & TRANSPORT

  1. Dedicated accessible parking space — [e.g. 1 space at front on Smith St]
  2. Firm, level path from parking to entrance
  3. Drop-off / pick-up zone near front entrance
  4. Nearest bus stop — [e.g. Stop 230048, Route 11, 150m away]
  5. Nearest accessible train station — [e.g. City Station, 400m]

Note: Accessible taxis — [e.g. Newcastle Taxis 131 008]

GETTING IN & MOVING AROUND

  1. Step-free main entrance — [e.g. ramp from car park, no steps]
  2. Entry door is wide (850mm+) and easy to open
  3. All main areas are wheelchair accessible
  4. Accessible seating and tables available throughout
  5. No [Upper-level area not accessible — lift not available]

Note: Accessible toilet — [e.g. Ground floor, through bar on the right. Always unlocked.]

ACCESSIBLE TOILET

  1. Accessible toilet on site — [location, e.g. ground floor, rear of venue]
  2. Always unlocked and freely available
  3. Grab rails beside toilet pan
  4. 900mm clear space beside toilet for wheelchair transfer
  5. Assistance animal relief area nearby — [e.g. grassed area on north side]

SENSORY & COMMUNICATION SUPPORT

  1. Hearing loop at the bar and service counter
  2. Large-print menus available — ask any staff
  3. Digital menu via QR code (screen-reader compatible)
  4. Assistance animals welcome (guide, hearing, and mobility dogs)
  5. Quiet / low-stimulation area available — [e.g. corner table near window]
  6. Staff trained in disability awareness
  7. Sunflower Lanyard and Companion Card accepted

FOOD, DRINK & DIETARY

  1. Gluten-free options available — labelled on menu
  2. Vegan and plant-based options available
  3. Allergen information available on request
  4. Non-alcoholic beverages available
  5. Staff will bring food and drinks to your table
  6. Anaphylaxis kit on site — staff are trained in its use

Note: [Any extra dietary note — e.g. Ask about our full allergen guide.]

FAMILY FRIENDLY

  1. Baby change table [in accessible bathroom]
  2. Kid-friendly play amenities on-site
  3. Toys and games available
  4. Storage area for prams and strollers

QUESTIONS ABOUT ACCESS?

Phone: [02 XXXX XXXX]
Email: [accessibility@yourvenue.com]
Best time: [e.g. Wed–Sun 12–5pm]
Notice needed: [e.g. 48 hours for special arrangements]

Have a question about access? Call [phone], email [email], or ask any staff member. For specific needs, please give us 48 hours notice and we will do our best to help.

Accessibility information reviewed [Month Year]
Accessibility in the City — accessibilityinthecity.com.au
Aligned with NSW Disability Inclusion Act and NSW Tourism Accessible Events Toolkit